The TrustRadius Research Teamʼs analysis of where SAP S/4HANA Cloud outperforms NetSuite ERP
SAP S/4HANA Cloud is a TrustRadius award-winning product Rating
INDUSTRY COVERAGE
SAP S/4HANA
SAP S/4HANA Cloud has received 301 reviews that span across 59 different industries. Proving that SAP S/4HANA Cloud is a solution that touches on a wider range of industries in general.
SAP S/4HANA Cloud has been reviewed for the following manufacturing and mill industries:
● Building Materials
● Construction
● Electrical & Electronic Manufacturing
● Glass, Ceramics, and Concrete
● Paper & Forest Products
NetSuite ERP
NetSuite ERP has received 137 reviews that span across 54 different industries.
NetSuite ERP has been reviewed for the following manufacturing and mill industries:
● Building Materials
● Construction
● Electrical & Electronic Manufacturing
S/4 HANA Cloud Industry Coverage Review:
“I believe SAP S/4HANA Cloud is well suited to every industry. We were able to consolidate multiple legacy SAP platforms onto one S/4HANA platform in the cloud. As we continue to grow through acquisition the cloud solutions and scalability of SAP S/4HANA Cloud make the process easier and more sustainable for us.”
Verified Reviewer* | IT Director | Paper Mill Company SAP S/4HANA Cloud is a TrustRadius award-winning product Rating
SUPPORT
SAP S/4HANA Cloud
SAP S/4HANA Cloud was rated a 8.6 / 10 for support by 64 reviewers. Reviewers highlighted how quick support was for fixing problems, and how helpful SAP S/4HANA Cloudʼs support team was throughout the implementation process.
NetSuite ERP
NetSuite ERP was rated a 7.1 / 10 for support by 40 reviewers. Reviewers have stated that support tends to be hit or miss. Some reviewers have stated having a good support experience while others have dealt with frustrations such as unresolved problems, slow response times, and increased support costs.
S/4 HANA Cloud Support Review:
“We use the S/4HANA solution as the core component for our value-adding processes. These encompass the entire value chain from purchasing over manufacturing to sales and service. The support is generally very good, SAP takes care of the customers.”
Verified User* | Employee in IT | Mechanical or Industrial Engineering Company
PROCESSING SPEED
SAP S/4HANA Cloud
SAP S/4HANA Cloud reviewers stated that the processing speeds of SAP were “unmatched”, and gave multiple users additional time savings. Reviewers appreciated SAP S/4HANA Cloudʼs approach to data redundancy, real-time data reporting, and integration with other SAP tools and with external solutions.
NetSuite ERP
Several NetSuite ERP reviewers mentioned that some processes were cumbersome to switch between, and that NetSuite ERP can be slow for simple tasks.
S/4 HANA Cloud Processing Speed Review:
“We use it across the whole organization. When we made the decision to go to S/4HANA Public Cloud we were looking to simplify our business processes and get back to best practices. SAP S/4HANA Cloud real-time reports generate quickly.”
Verified User* | Senior Manager Business Process | Electrical/Electronic Manufacturing Company